How do I track my order?

We’ll send you a tracking code via message once your order is shipped out. For any query, please send us a message.

What should I do if I received a wrong/damaged product?

We’re sorry if the product you ordered arrived damaged. Please message us as soon as possible within a week time with photos of the damaged product, your order number, and any other relating details. We’ll come up with the most suitable solution for you.

-17%

genera lee canvas

🔥 In Stock. Ships in 1-2 business days.

🔥 Free, no hassle returns & exchanges.

Excellent

Trustpilot

From USD 67.00

Size

Clear

This high-quality matte canvas can be used to add color and life to any space. Available in 17 different sizes with both vertical and horizontal orientations. The matte canvas features state of the art printing technology for sharp photographic reproduction and color fidelity, will not fade or warp, and comes ready to hang.

Specifications

Printed with UL Certified GREENGUARD GOLD Ink – reduces indoor air pollution and the risk of chemical exposure.
Water resistant matte finish – will not scratch, crack, fade or warp.
Anti-yellowing, will not oxidize.
Finger jointed, kiln dried stretcher bar is 1.25″ depth.
Stretcher bar is FSC certified from sustainable forests, knot, sap, and warp free.
Ready to hang – arrives with pre-installed sawtooth hanging hardware.
Rubber bumpers ? protects wall surface and keeps print level.

Care

Clean with a dry cloth when needed.

Shipping information

Production time: Please allow 2-5 days to receive a tracking number while your order is hand-crafted, packaged and shipped from our facility.
Shipping time: You will receive your order in the USA from?7 – 10 days and in other countries from?15 – 20 business days. This time is from the date that it is shipped out, not the day the order is placed.
Return & Exchange:?If for some reason you are not happy with your purchase, we will happily work with you to correct the problems.
Tracking Number:?When available, we will send you the tracking number with the confirmation email so that you can track the package online.
If you have any other queries, please feel free to email us

Fix credit card issue

How to resolve a declined card payment?

If you can not complete your purchase with your credit card due to credit card denied, please make credit card payment via?Paypal.

You don’t? need a paypal account but you still make credit card payment via this payment gateway.

Making credit card payment via Paypal as following:

Step 1: After you choose the shipping method --> Click ‘Continue to payment method‘ button. Check the Paypal on Payment method window

Step 2: In paypal log in window, you don’t need to log in. Click ‘Pay with debit or Credit card‘ button

Step 4: fill your credit card information and complete your payment.

Production time: Please allow 2-3 days to receive a tracking number while your order is hand-crafted, packaged and shipped from our facility.
Shipping time: Shipping time depends on product and recipient's address. This time may be longer on major holidays. This time is from the date that it is shipped out, not the day the order is placed. Normally, shipping time is 14 - 21 days. Besides, we provide express shipping service with delivery time from 7-10 days.
Return & Exchange: If for some reason you are not happy with your purchase, we will happily work with you to correct the problems.
Tracking Number: When available, we will send you the tracking number with the confirmation email so that you can track the package online.
If you have any other queries, please feel free to email us: [email protected]

Guide to Personalizing Your Product on Rustypod

Step 1: Enter Personalization Details

Begin by filling in the personalization details in the provided blank fields on the product page. This may include names, dates, or specific messages you wish to add to your product.

Step 2: Preview Your Personalization

Once you have entered all necessary details, click the 'Preview' button. This allows you to check if the information you've input is correct and complete.

Step 3: Requesting Custom Changes

If you wish to alter details such as color, font, or other specifics, please note your requirements either on the payment page or via an email to us. Our email address for such requests is [email protected]. For custom requests, we always provide a preview copy for your approval before proceeding to production.

Special Note on Instant Previews:

Please be aware that some personalized products may not offer an immediate design preview due to their complexity. For these products, you will need to wait up to 12 hours for us to modify and send a preview for your approval.

Need Additional Help?

If you require further assistance or have questions regarding the personalization process, please do not hesitate to reach out to us at [email protected].